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Final E911 landline testing to be done soon

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By The Staff

Fayette County is moving closer to having Enhanced 911 phone service.
Kevin Jenne, Fayette County’s 911 coordinator, announced late last week that the final landline call-through testing will begin as early as next week.
Jenne said that Illinois law requires the Fayette County Emergency Telephone Systems Board to test landline phone numbers in each exchange randomly before going live with the enhanced system.
The testing is to check the accuracy of the addresses in the telephone base, and it will require cooperation from the public, he said.
During the testing period, dispatchers with the Fayette County Sheriff’s Office and Vandalia Police Department, along with 911 representatives, will be calling random landline phone numbers.
Those making the calls will ask residents to call a seven-digit phone number, and the call will go into the county’s 911 call-taking system, which will display the address where the phone is located.
Once the verification is made, he said, the call will end.
“The public’s cooperation is imperative in the quick completion of the testing phase,” Jenne said.
He asks residents to spread the word about the testing to neighbors and friends, letting them know that the calls are not a scam and are needed to get the Enhanced 911 service into operation.
For more information, contact Jenne at 283-7241.