Elam replaces Tammy Chappel as head of FNB customer service

Janet Elam, customer service representative, has been promoted to customer service officer at First National Bank.

Janet Elam

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Tammy Chappel

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She replaces Tammy Chappel, who retired from that position on June 15, culminating a career at the bank that began in 1974.
Elam, a Brownstown resident, has more than 34 years of banking experience. She began her career with First National Bank in March 1971 as a bookkeeper, and has held various positions in the loan department, as a teller and in customer service.
“Janet’s years of experience will be beneficial to the bank and our customers,” said Ernie Chappel, president of First National Bank.
Elam graduated from Brownstown High School and has attended various safe deposit box seminars and customer service seminars. She and her husband, Jim, have two children and five grandchildren, and she is involved with Fayette County Relay for Life.
Tammy Chappel started her employment with First National Bank on Sept. 15, 1974, in the bookkeeping department.  In that year, the bank had grown to  $34 million in total assets and employed 30 people at its one location. From bookkeeping, she moved to the loan department and then to customer service. In 2004, she was named customer service officer.
“Tammy provided 37 years of dedicated service to First National Bank.  We know that she will be just as dedicated in her future pursuits,” said Chief Operations Officer Pam Yates.
Tammy Chappel graduated from Vandalia Community High School in 1974, and has attended many seminars and workshops during her career. She served as the president of the Safe Deposit Association for two years and was honored by the Vandalia Chamber of Commerce as a recipient of the “Customers First” award. She attends Metro Community Church. Together with her husband, Ernie Chappel, they have six children: Lesley, Adam, Chris, Ryan, Melissa and Megan.
“During my banking career, I have enjoyed working with our customers, young and elderly alike," she said. "I appreciate all the friends I've made through First National Bank over the years, and I will miss the daily contact. I am looking forward to spending more time with my grandchildren, Jaelyn, Peyton, Jack and one on the way.”
The First National Bank has seven facilities in Vandalia, Ramsey, Patoka, Mulberry Grove and Greenville.  Chartered in 1865, The First National Bank has grown to over $275 million in assets while serving area communities for 147 years.